Sshamrat

Operations · Growth · Automation

Md. Shamrat Hossain

Turning messy work into clear, scalable systems.

The approach is simple: connect people, process, and practical AI so teams spend less time on busywork, make better decisions, and have more room to grow.

View selected work ↗

The operating layer

Clearer systems. Better handoffs. More room to grow.

A practical operating layer for clearer handoffs, stronger decisions, and steady growth.

My work sits at the intersection of operations, sales and marketing strategy, and agentic AI automation. The focus stays practical: build systems people can use, measure, and improve.

Experience managing banking operations across 551+ outlets in 62 districts of Bangladesh shaped a clear view of efficiency at scale. The same principle guides work across Sales, Finance, Operations, and Marketing: clear ownership, useful data, and reliable handoffs.

Experience

Built close to the work.

Roles across operations, marketing, sales leadership, and automation.

Jan 2026 – Sep 2026

Sales Lead

LevelAxis Technologies

Led B2B growth from market research to qualified opportunity—building lead-generation and distribution channels, shaping GTM strategy, running cold outreach, and improving sales funnels, conversion, automation, and SEO. Built trust with clients and prospects, guided software decisions around real user needs, wrote business content, prepared forecasts, proposals, and presentations, and helped resolve critical product issues. Also supported team leadership and hiring decisions.

Nov 2024 – Aug 2025

Officer – Smart Banking Operations

DOER Services PLC

Managed daily operations across 551+ agent banking outlets in 62 districts, working between field teams, outlet owners, and Agrani Bank. Kept SLAs visible, solved issues, and prepared monthly Bangladesh Bank reports.

Dec 2023 – Mar 2024

Marketing Intern

Kiam Metal Industries

Supported market research, sales planning, and campaign work for cookware products. Turned competitor and customer observations into clearer opportunities for the marketing team.

Selected work

Systems with a job to do.

24/7 Autonomous Agentic Support & Lead Conversion Engine

Built a 24/7 support agent that remembers customer context, answers with relevance, qualifies genuine interest, and moves promising conversations toward a sales call.

Agentic AI · 24/7 Support · Lead Conversion · Context History · CRM Sync

Data-Backed Growth & Enterprise Expansion Strategy

Built a practical growth plan that helped a technology services team choose the right segments, sharpen its offer, and turn strategy into weekly sales work.

Growth Strategy · Market Expansion · Sales Operations · Strategic Execution

Capabilities

A useful range, grounded in execution.

24/7 Agentic AI & Support Agents · Lead Conversion & Auto Campaigns · Context-Aware History Intelligence · Automated Social Media Content Gen · Process & SLA Engineering · Power BI Dashboarding & Analytics · Python, VBA, REST Webhooks · Cross-Departmental Efficiency · Data-Backed Decision Support · Sales & Revenue Growth Strategy · Customer & Stakeholder Relations · Project Management · Strategic Business Execution

Open channel

Have a messy process or a growth problem?

Tell me where the friction lives. We can map the next practical move together.

shamrat.r.h@gmail.com · Azimpur, Dhaka, Bangladesh