Work · selected systems
A showcase of systems across operations, sales, marketing, analytics, and AI automation.
Built a 24/7 support agent that remembers customer context, answers with relevance, qualifies genuine interest, and moves promising conversations toward a sales call.
Agentic AI · 24/7 Support · Lead Conversion · Context History · CRM Sync
Built a content workflow that turns market insight into channel-ready posts, schedules campaigns, and shows which ideas earn a response.
Content Automation · Social Media · Auto Campaigns · Lead Tracking
Connected Sales, Operations, and Finance so each handoff carries the right information, reaches the right person, and avoids manual re-entry.
Process Automation · n8n · Zapier · Workflow Engineering · SLA Optimization
Gave teams one clear view of customer conversations, so follow-ups reflected what people had already asked, considered, and cared about.
Customer History · Personalization · Data Analytics · CRM Intelligence
Built a practical growth plan that helped a technology services team choose the right segments, sharpen its offer, and turn strategy into weekly sales work.
Growth Strategy · Market Expansion · Sales Operations · Strategic Execution
Planned a multi-channel campaign for metal products, from audience research and positioning to content, lead capture, and follow-up.
Digital Marketing · Market Research · Lead Generation
Built a Power BI view of 551+ outlets that made performance, district trends, and operational gaps easier to see and act on.
Power BI · Operations · Decision Support · Data Analytics